The Coach will provide coaching services in accordance with this agreement.

 1. Coaching Services

i.  Coaching supports an individual to reach their desired goals.   This support is provided through a number of methods, including but not limited to; use of questions, practical exercises, assessments, reading and reflection.

 ii.  Coaching services specifically do not include:

·       Consulting advice

·       Counseling services

·       Mentoring

·       Mental health support

iii.  The Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders and that coaching is not to be used as a substitute for counselling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed.  If the Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach.

2.  Coach Commitments

i.  The Coach agrees to:

a.  Abide by the International Coach Federation (ICF) Code of Ethics.  https://coachingfederation.org/ethics/code-of-ethics

b.  Use their best efforts in sessions to support the client to achieve their desired outcomes.  This may include challenging the client’s thinking.

c.   Recommend referral and/or terminate this agreement if they believe they are no longer unable to meet the needs of the Client.

ii.  The Coach is a facilitator of change.

 3.  Client Commitments

 i.  The Client agrees to:

a. Communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program.

b. Promptly provide feedback to the Coach should they have any concerns about any aspect of the coaching services provided – in any format they feel most comfortable with.

c. Identify and disclose to the coach any topics that they specifically do not want to discuss during the delivery of the coaching services.

d.  Attend coaching sessions on time.

ii.  The Client is solely responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and his/her coaching sessions and interactions with the Coach.  The Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach.

iii. The Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.

iv.  Any communication to the Coach between coaching sessions is to be directed to priscilla@dreamworkachieve.com.au      Emails will be responded to within 24 hours.

v.  The Client is responsible for enacting change.

 4.  Privacy & Confidentiality

i.  This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality set forth in the ICF Code of Ethics.   

ii.  Be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognised privilege.

iii.  Confidential Information does not include information that:

(a)     was in the Coach’s possession prior to its being furnished by the Client;

(b)     is generally known to the public or in the Client’s industry;

(c)     is obtained by the Coach from a third party, without breach of any obligation to the Client;

(d)     is independently developed by the Coach without use of or reference to the Client’s confidential information; or

(e)      the Coach is required by statute, lawfully issued subpoena, or by court order to disclose;

(f)       is disclosed to the Coach and as a result of such disclosure the Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others; and

(g)      involves illegal activity.

iv.  The Client also acknowledges his or her continuing obligation to raise any confidentiality questions or concerns with the Coach in a timely manner.

5.  ICF Accreditation – Client Opt out

i.  To maintain ICF Accreditation, the Coach is required to maintain a register of coaching hours.   This register captures your name, date, contact details and time frame of the coaching session.    This register is kept confidential but may on request, be shared with ICF staff members and/or other parties involved in this accreditation process for the sole and necessary purpose of verifying the coaching relationship.    No other details, nor personal notes will be shared.

ii.  You are not obligated to be included in this register and you may request to opt out of being included in this register at any time.   

6. Limited Liability

Except as expressly provided in this Agreement, the Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall the Coach be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date.

 7. Entire Agreement

This document reflects the entire agreement between the Coach and the Client, and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered or supplemented except in writing signed by both the Coach and the Client.

 8. Dispute Resolution

If a dispute arises out of this Agreement that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith for up to 30 days after notice given.

 9. Severability

If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

 10. Waiver

The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement.

 11. Applicable Law

This Agreement shall be governed and construed in accordance with the laws of the State of Victoria (Australia), without giving effect to any conflicts of laws provisions.

 12. Binding Effect

This Agreement shall be binding upon the parties hereto and their respective successors and permissible assigns.

Effective Feb 1 2024